For us, satisfaction goes beyond delivery ; each day we strive to do our best

Our technical team and tools ensure we can offer you direct service; get answers to your questions quickly and without any hassle.

Return Goods Authorisation (RGA)

You have trusted us by purchasing your product through us, and you have made a safe choice. However, sometimes a particular item does not fully meet your needs.

If you’re unable to find an answer for your particular situation in our FAQs section, if the technical instructions provided on the relevant product technical sheet don’t provide enough clarity or if, despite input from our technical department that can be reached via a dedicated hotline: +33 (0)3 90 59 02 20, you need to arrange a return : ensuring the quick, hassle-free handling of your repairs, exchanges and returns of items also forms part of our overall service

Do you require a Return Goods Authorisation? It’s easy, complete the form below!