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For us, satisfaction goes beyond delivery ; each day we strive to do our best
Our technical team and tools ensure we can offer you direct service; get answers to your questions quickly and without any hassle.
FAQ
Technical advice, request support, and more. The answer to your question lies a click away.
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Downloads
Download our technical instructions including connection diagrams, images, statements and certificates, etc. Get them in just a click!
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Videos
Looking to learn about our ranges in videos, how our products work and are installed?Click here!
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Return Goods Authorisation (RGA)
You have trusted us by purchasing your product through us, and you have made a safe choice. However, sometimes a particular item does not fully meet your needs.
If you’re unable to find an answer for your particular situation in our FAQs section, if the technical instructions provided on the relevant product technical sheet don’t provide enough clarity or if, despite input from our technical department that can be reached via a dedicated hotline: +33 (0)3 90 59 02 20, you need to arrange a return : ensuring the quick, hassle-free handling of your repairs, exchanges and returns of items also forms part of our overall service
Do you require a Return Goods Authorisation? It’s easy, complete the form below!
Our team is available to assist you from Monday to Friday
from 8.30am to 12pm and from 1.30pm to 5pm
