Where can I find my sales and marketing point of contact?

View our Customer Service or Team pages.

Is my product available?

Our Customer Services team is available from Monday to Friday from 8:30am to 12:00pm and from 1.30pm to 5pm, so feel free to contact them on +33 (0)3 90 59 02 20 or via email

What is the price of my product? Two options available:
  • Log in to the MAX FOR YOU® portal to view net prices (access to pricing information is reserved exclusively for certain users).
  • Contact the Customer Service team on +33 (0)3 90 59 02 20 or via email
What is the status of your order?

The delivery turnaround time and means of transport is confirmed when the order is placed.

Two options are available:

  • The courier service is DSV (parcels less than 30kg and that are not excessive in length); you can access a tracking delivery service specific to this carrier. Information relating to your parcel’s progress is available via a tracking number that is automatically sent by your logistics or procurement department whose email address has been indicated in advance.
  • If your carrier isn’t DSV – contact us on +33 (0)3 90 59 02 20 or via email