My tri-voltage strip isn’t holding.
- Check its polarity.
- Check if the cables are wired as per the technical instructions, respecting the input and output of the junction cards.
My tri-voltage strip isn’t holding.
My magnetic lock or magnetic strip doesn’t hold, but you can feel vibrations on the magnetic body.
My magnetic lock or magnetic strip doesn’t hold properly.
My fire magnetic lock doesn’t hold.
Could the round magnetic lock be detached from the mounting plate?
My keypad doesn’t turn on.
My keypad doesn’t unlock my access point.
My badges aren’t recognised by the reader.
My electric strike with OPEM lever isn’t locking.
My electric strike makes a noise when locking (very strong vibrations).
My door open / closed status contact doesn’t toggle.
My door locked / unlocked status contact doesn’t toggle.
My electric drop bolt sometimes gets stuck when unlocking.